Q: What kind of paper do you print on?

A: All images are digitally printed on Fujicolor Crystal Archive Paper.

 

Q: Do you offer any other sizes that aren’t listed in the shop?

A: I'm happy to talk about custom sizes, it just depends on the image you're interested in. Shipping charges may apply for custom orders. Please contact me for a quote.

Q: Do the print images in your shop accurately display what the print will look like in person?

A: Colors can look different depending on what monitor or brightness level you have.  I do my best to show what the images will look in person but please know that they can vary slightly. I have done my best to accurately show what each size will look like. For the 8x10 and 11x14 sizes, you’ll notice that they will be cropped slightly compared to the 16x20 which have no cropping. All of the images in the shop are full bleeds.

Q: How long will it take to receive my print?

A: Please allow up to 5 days for your order to be shipped.  All orders are shipped via UPS Ground and arrive within 2-5 business days.  

 

Q: Do you accept returns?

A: I am unable to accept returns or exchanges at this time. If your print is returned due to an incorrect shipping address, additional shipping fees will apply. Please contact me if you receive a print that has been damaged in transit, as occasional exceptions can be made on a case by case basis.

Q: How are the prints packaged?

A: 8x10, 11x14 prints are packaged in a manila envelope with chipboard, in a sturdy, flat cardboard mailer. The 16x20 prints are rolled and shipped in a tube.

 

Q: What if my print arrives damaged?

A: I will do my best to make sure everything arrives safe and sound. However, occasionally things do happen in transit and we deal with this on a case by case basis.